Frequently Asked Questions
Frequently Asked Reservation Questions:
How Do Reservations Work?
Family Camping reservations are not made through the State Park. These reservations are made through a company called Reserve America, who has a contract with the State of
Reservations can be made with a credit card from 2 days to 7 months in advance. The
March 2nd- Sept. 30th: 8 a.m. - 6 p.m. 7 days a week
Oct 2nd - Feb 28th: Monday-Friday 9 a.m- 5 p.m, Saturday-Sunday 9 a.m. - 3 p.m
1-800-444-7275
(TDD: 1-800-274-7275)
Reserve
In the busy and hectic summer weekends and holidays reservations are the best way to assure yourself a campsite. You will be charged up-front for the number of days you intend to stay at the park.
What is a Hook-up Site?: These sites are known as 31 foot Standard Hookup sites on Reserve America. They have water and electrical hookups. We do not provide Sewer hookups but there is a dump station inside the campground. We ask that you refrain from cheating and dumping sewage into the grey water line because it will only clog the line which will result in unnecessary man hours for repair and inevitably the cost will trickle down to the visitors in the form of higher fees.
The paved area of the site is 30 feet long and 30 feet wide. We ask that you park normally in your site. If you park sideways then you may not be able to vacate your site if there are other RV's parked on either side of you.
We do allow tents on the hook-up sites but you will not find the same seclusion here as in the non-hookup sites.
What is a Non-Hookup Site?: Known as the 31 foot Standard Developed site on Reserve America, these sites only have access to water. There are no electrical hookups here.
The paved area here is roughly 30 feet long but only one car length wide. Trailers are allowed but may have difficulty maneuvering.
Can I Reserve Both of My Sites Side By Side?: Sites at Lake Perris are now SPECIFIC. When you make a reservation at Reserve America then you are making a reservation for a specific site number so be sure to specify that you want them side by side. At our parks there are some sites that are side by side but the numbers will not be consecutive. Example: RV sites 120 and 122 are side by side but the numbers are not consecutive. Be sure to pay attention to the campground map when making reservations.
My Reservation Said That I Paid For THREE Vehicles: Reserve America only asks you to estimate the number of vehicles that will be in your site, they do not charge the fees for extra vehicles and watercraft.
Campsite fees include 1 vehicle and one tow (car, 5th wheel, or trailer). Any vehicles up to the maximum of three will pay an additional day use fee for each day they are at the park. The tow is not charged but counts as a vehicle in the site. Boats and Personal Water Craft are charged their daily fees but do not count against the number of vehicles in the site, each trailer does.
What Are The Fees?:
Park Fees and Pass Information
Family and Horse Camp Fees
Group Camp and Picnic Fees
Water Craft Information
Where Do I Call to Make Reservations?:
Camping: Reserve
Cancellation: 1-800-695-2269
Picnicking: Regular Picnicking Areas can not be reserved. They are available to the public on a First-Come First-Serve basis. If you plan on a group of more than 25 people you will need to reserve a Group Picnic area.
Group Camp and Group Picnic: You must make Group Camp and Group Picnic reservations in person or through the mail. They can not be reserved over the phone and reservations are made on a First-Come First-Serve basis. In Person reservations take priority over Mailed reservations and payment must be in full.
Horse Camp: You must make Horse Camp reservations in person or through the mail. They can not be reserved over the phone and reservations are made on a First-Come First-Serve basis. In Person reservations take priority over Mailed reservations and payment must be in full.
Can I Call the Park Directly to Make My Reservation for Camping?: Reservations can not be made by calling the park directly. You need to call Reserve America or use their Online system.
How Do I Make Reservations Online?: You need to go to www.ReserveAmerica.com
Reserve
What if I Need to Cancel My Reservation or I Want to Leave Early? Can I Get A Refund?: Cancellations may be made prior to check in time on the day of arrival, if you made reservations online you can cancel online. If you made reservations over the phone you must cancel over the phone. To cancel a reservation after that time, call
If you have reserved a number of days for camping and you have to leave the park permanently earlier than expected, be sure to check out at the Campground Kiosk. If we are informed of your permanent early departure and collect your vehicle Campground Tags, then we can inform Reserve America of your early check-out and you may be entitled to a refund for the days that you did not use, however, you will be subject to the same fees as for a late cancellation.
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